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CLIENT CHARTER ACHIEVEMENT REPORT
PENGKALAN HULU DISTRICT COUNCIL
FOR 2015

 

1. Collecting rubbish at least 3 times a week for all areas

a. Achievement of collecting rubbish in all areas

Month Total Collection Achievement
January 12 days 100%
February 11 days 100%
March 12 days 100%
April 11 days 100%
May 13 days 100%
June 12 days 100%
July 13 days 100%
August 13 days 100%
September 12 days 100%
October 13 days 100%
November 12 days 100%
December    

 

2. Cleaning / Sweeping the town area every day

a. Achievement in cleaning in the town area

Month Total Cleaning Achievement
January 31 days 100%
February 28 days 100%
March

31 days

100%

April

30 days 100%

May

31 days 100%

Jun

30 days 100%

July

31 days 100%

August

31 days 100%

September

30 days 100%

October

31 days 100%

November

30 days 100%

December

   

 

3. Processing the building plan and related plans applications within 3 months through the one stop centre OSC as long as the application submitted is complete and with all the required documents.

No Application Type Application no. Completed Percentage
1 Simultaneous application 4 3 75.00 %
2 Planning Permission 5 2 40.00 %
3 Engineering Plan 4 2 50.00 %
4 Building Plan 16 10 62.50 %
5 CFO 4 4 100.00 %
  TOTAL 33 21 63.64 %

 

4. Processing Certificate of Fitness for Occupation (CFO) applications within 14 days through the one stop centre OSC as long as the application submitted is complete and with all the required documents.

Month Approved Applications Applications Processed and the CFO issued
January - -
February - -
March - -
April - -
May - -
June - -
July - -
August - -
September - -
November - -
December - -

 

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